Binding Regulatory Terms and Procedural Conditions
Any engagement, shipment request, delivery instruction, handling process, transportation arrangement, or related transaction conducted by the customer through any available means shall constitute an explicit, final, irrevocable, and non-contestable acceptance of all provisions, obligations, legal effects, limitations, exclusions, exemptions, and contractual restrictions contained herein, whether foreseeable or unforeseeable, express or implied.
Accordingly, and to the fullest extent permitted under applicable laws, regulations, and administrative directives, the Company shall bear no contractual, tortious, incidental, consequential, indirect, exceptional, derivative, or subsidiary liability arising from or connected to any loss, damage, destruction, shortage, delay, failure of execution, inability to recover, total or partial perishability, or impairment affecting shipments or their contents, where such circumstances arise directly or indirectly from force majeure events, unavoidable contingencies, extraordinary incidents, or circumstances beyond reasonable control or anticipation, including, without limitation, vehicular accidents, overturning incidents, combustion, fires, natural disasters, technical malfunctions, regulatory measures, security procedures, governmental actions, or any comparable occurrences.
The Customer further acknowledges and irrevocably agrees that no insurance coverage, compensation obligation, reimbursement undertaking, warranty, guarantee, indemnification mechanism, or restorative liability of any nature whatsoever shall apply, whether in whole, in part, exceptionally, conditionally, or presumptively, unless expressly documented pursuant to an independently executed written agreement duly authenticated in accordance with the Company’s approved procedures.
All goods, commodities, or materials of a fragile, breakable, leakable, spillable, perishable, sensitive, volatile, or otherwise damage-prone nature, in addition to any prohibited, restricted, regulated, or specially controlled substances or items, including liquids and materials requiring permits, approvals, or regulatory authorization, shall remain solely, exclusively, and absolutely under the Customer’s responsibility and liability. The Company hereby disclaims, excludes, and rejects any and all present or future responsibility, accountability, claims, demands, liabilities, proceedings, losses, or consequences arising from the transportation, possession, handling, disclosure, or circulation thereof.
The Customer shall, prior to shipment processing, fully, accurately, and expressly disclose any shipment containing valuables, high-value items, exceptional contents, or materials of a special nature. Any omission, insufficiency, ambiguity, inaccuracy, lack of disclosure, or unclear declaration shall constitute sufficient grounds for the forfeiture, invalidation, and extinguishment of any right to compensation, claim, reimbursement, recovery, or recourse against the Company, without prejudice to the Company’s unrestricted authority to reject, suspend, dismiss, or invalidate any associated claim or request.
In the hypothetical event that compensatory liability is established against the Company — which shall neither be presumed, inferred, nor interpreted by implication — the maximum aggregate compensation recoverable in relation to the loss of a duly recorded shipment shall, under all circumstances and without exception, be strictly limited to an amount not exceeding ten times the shipping or transportation charges actually paid, irrespective of the commercial, market, declared, estimated, sentimental, consequential, or future value of the shipment contents.
Where delivery becomes impossible, delayed, obstructed, rejected, redirected, returned, unclaimed, unreceived, inaccessible, unresponsive, or otherwise incapable of completion for any operational, logistical, regulatory, informational, technical, or procedural reason whatsoever, the sender shall remain fully liable for all transportation charges, reverse logistics expenses, handling costs, storage fees, processing expenditures, operational surcharges, and any associated direct or indirect costs incurred in relation to the shipment, including round-trip transportation expenses, without entitlement to objection, suspension, withholding, deduction, or set-off.
The Customer further assumes full and exclusive responsibility for the accuracy, validity, completeness, legibility, and verifiability of all information, data, identifiers, contact details, recipient names, addresses, telephone numbers, and associated particulars recorded on shipments, labels, forms, manifests, invoices, or related documentation. The Company shall bear no liability whatsoever for any consequence arising from error, omission, duplication, ambiguity, illegibility, inconsistency, or inability to verify such information.
By proceeding with the shipment process, the Customer expressly declares, acknowledges, and undertakes that all shipment contents, together with any legal, customs-related, administrative, regulatory, security-related, civil, or criminal implications associated therewith, shall remain entirely under the Customer’s personal responsibility before all competent authorities, without any present or future liability attaching to the Company, its affiliates, employees, representatives, contractors, agents, successors, or assigns.
No inquiry, objection, complaint, review request, or procedural follow-up concerning shipment status, operational delays, transportation stages, or delivery processing shall be admissible, reviewable, or actionable unless submitted after the lapse of no fewer than seven complete working days from the invoice issuance date, shipment registration date, or operational confirmation within the Company’s approved systems and procedures, and strictly in accordance with the internal protocols and mechanisms adopted by the Company.